Partner Operations & AI
Nobody Wants to Log Into Your Portal
The portal isn't the problem. The model is. Partner engagement is shifting from destinations to workflows, and the programs building for that shift now are going to have a real advantage.
Jamie Reid
Practitioner-level thinking on where the channel is headed — ecosystem strategy, partner operations, program design, and what next-generation programs actually need to look like.
Partner Operations & AI
The portal isn't the problem. The model is. Partner engagement is shifting from destinations to workflows, and the programs building for that shift now are going to have a real advantage.
Strategy
I finished the book. Part 2 covers the MP3 methodology in full: territory revenue planning, the 5-4-2 management principle, sales play construction, ChannelOps dashboards, and the four myths keeping most channel programs stuck.
Operations
Most partners don't use the PRM. Here's how to change that by making the portal the place they need to go, not just another login to ignore.
Strategy
A personal look at the channel and partner operations frameworks on this site: why they exist, what each one covers, and who they're for.
Ecosystem
AI isn't just changing the tools we use: it's reshaping what partners expect, how they sell, and what good looks like for vendor relationships. Key insights from ecosystem leaders on the front lines of this shift.
Strategy
For decades, deal registration meant two things: new logos and partner protection. But vendors are quietly rewiring one of the channel’s most foundational mechanics: the shift to full lifecycle value is bigger than most people realize.
Operations
Most scorecards are built for external partner reviews. Here’s why you need an internal one first: and how to build it across four dimensions that drive real action.
Strategy
Revenue has always been the headline metric. But the next era of channel strategy demands something more rigorous: Profitable Efficient Growth. Part one of notes from Craig Booth’s Partner-Powered Revenue Revolution.